If for any reason you choose to return an item, you can do so at our store Topline Bolands, Croghan Industrial Estate, Emoclew Rd, Knockanrahan Upper, Arklow, Co. Wicklow.
Change of mind / Unwanted items returns:
If you return anything to the store you will receive either a cash refund or a credit refund to your card depending on the original payment method.
Alternative, returns can also be sent by post/ courier to our address Topline bolands Croghan Industrial Estate, Emoclew Rd, Knockanrahan Upper, Arklow, Co. Wicklow. And a member or out team will be happy to organist this for you. However, there will be an additional delivery charge for change of mind / unwanted items.
Please note: All returned items must be returned in its original condition and packaging, within 28 days of purchase (from when you placed the order) and with a valid receipt or order confirmation. All returned items must be in a re-sellable condition. Products that aren't in their original condition and packaging, cannot be refunded.
You will only be refunded your delivery costs if the product is returned as a result of our error (incorrect item shipped, out of date or faulty product).
Damaged or Faulty Items Returns
For faulty items within warranty and with a receipt, you may be entitled to a repair. If it cannot be repaired a replacement/refund may be offered. This will be assessed on a case-by-case basis.
Please contact us at orders@toplinebolands.ie if you require any more details on returns.
Damaged item on delivery
Please make sure that all deliveries are checked for damages before signing for them.
In the unlikely event that an item arrives damaged, we will be happy to offer a refund or exchange where appropriate for the product value.
In some circumstances, we may need to get the product back and will organise our courier partners to collect damaged items.
For faulty items within warranty and with a receipt, then you may be entitled to a repair. If it cannot be repaired a replacement/refund may be offered. This will be assessed on a case-by-case basis.
Please contact us at orders@toplinebolands.ie if you require any more details on returns.